Position Overview
The Order to Cash Specialist will play a critical role in managing and executing the order to cash cycle, focusing on efficient invoicing and optimizing cash-in processes. This position requires a detail-oriented individual with strong organizational and financial skills, ensuring accurate billing and timely cash collection.
Key Responsibilities
- Manage the order to cash process, ensuring accuracy and timeliness in all stages from order entry, billing, to cash collection.
- Generate, send out, and track invoices, resolving any invoicing issues with customers promptly.
- Monitor accounts receivable to ensure that payments are received on time, and follow up on outstanding invoices as needed.
- Work closely with sales to resolve billing and payment discrepancies.
- Prepare regular reports on billing activity, cash receipts, and accounts receivable status for management.
- Implement and maintain internal controls and procedures to ensure compliance with financial policies and regulations.
- Assist with month-end and year-end close processes, ensuring accurate and timely financial reporting.
- Suggest improvements to the order-to-cash process to reduce cycle time and improve cash flow.
- Supporting customer inquiries through ticketing system, meeting 100% customer response SLA
Qualifications Required
- Minimum of 2 years of experience in an order to cash, accounts receivable, or similar finance role.
- Strong understanding of financial reporting.
- Proficiency in the following software - MS Office, especially Excel, SalesForce, QuickBooks online.
- Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of the organization.
- Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines in a fast-paced environment.
Preferred
- Bachelor’s degree (or 4+ years experience) in Finance, Accounting, or related field.
- Experience with 3rd party procurements systems, such as SAP Ariba, Mercury, Tungsten, or similar.
- Knowledge of industry-specific regulations and guidelines., especially GAAP.
Personal Attributes
- Highly organized, task driven and detail-oriented.
- Proactive and independent with a problem-solving mindset.
- Strong analytical skills and ability to work with large volumes of data.
- Team player with a positive attitude and strong work ethic.